VOIP

Voice Over Internet Protocol is the next generation of business communications and runs completely over bandwidth instead of conventional telephone lines; consisting of all the tradional features we expect from a telephone system; it also has the feature of allowing phones to be connected from remote locations; so whether you want home workers, multi site connectivity or even international links between staff, VoIP can provide all this and more.

Excel have 2 flavours of VoIP to offer our clients; the reason for this is that each customer has different requirements; some go on price; some require control of their own features and some require call centre functionality.

Most importantly and regardless of which of these cateogories you can place yourself into; all of our platform providers help us, help you. Their support and response times are tested in order for us to help our customers and their knowledge of the platform is something which influences our decision.

Your VoIP services are charged directly from Excel on a monthly invoice and full itemisation of calls is avalaible via each of our customers personal web portals.

VoIP can be commissioned in minutes and tailored exactly how you want it; we provide training on how to use the systems features and how to tweek as you go along.

With Excel’s VoIP services you remove the geographic restrictions which occur when using traditional BT phone lines; should your company be moving premises; numbers can be transfered to your new location without any hassle; calls can also be redirected simply by logging onto your portal to implement this feature.